|
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
OHS policies and proceduresmay relate to: | application of first aid counter terrorism emergency and evacuation response equipment maintenance and use hazard and risk identification and reporting OHS consultation and participative arrangements reporting accidents, incidents, injuries and near misses restraint and apprehension of persons risk assessment and control measures safe operating procedures and instructions for use of equipment and technology security licensing requirements use and maintenance of Personal Protective Equipment (PPE) use of force use of restraints, firearms, handcuffs, batons and spray use, storage and disposal of hazardous substances or dangerous items. |
Legislative requirements may relate to: | anti-discrimination and diversity Australian standards, codes of practice and regulations award and enterprise agreements duty of care evidence collection licensing arrangements and certification requirements OHS issue resolution relevant commonwealth, state and territory OHS legislation, codes of practice and regulations roles and responsibilities of OHS representatives and committees trade practices use of force. |
OHS informationmay relate to: | application of organisational OHS policies and procedures compliance with applicable legislation, standards and regulations related to OHS current security industry risks and alerts identified hazards outcomes of risk assessment and control processes procedures for evacuation, application of first aid and emergency response processes for raising OHS issues up-to-date OHS issues and industry safety trends. |
Communication skillsmay include: | active listening comprehension negotiation note-taking positive body language questioning reading accurately speaking clearly summarising writing. |
Interpersonal techniquesmay include: | active listening being respectful and non-discriminatory to others control of tone of voice and body language demonstrating flexibility and willingness to negotiate interpreting non-verbal and verbal messages maintaining professionalism providing and receiving constructive feedback questioning to clarify and confirm understanding two-way communication use of communication appropriate to cultural differences use of positive, confident and cooperative language. |
Riskrelates to: | the chance of something happening that will have an impact on objectives. |
Security risks may relate to: | biological hazards chemical spills client contact electrical faults explosives financial viability injury to personnel noise, light, heat, smoke persons carrying weapons persons causing a public nuisance persons demonstrating suspicious behaviour persons suffering from emotional or physical distress persons under the influence of intoxicating substances persons with criminal intent persons, vehicles and equipment in unsuitable locations property or people security systems suspicious packages or substances systems or process failures terrorism violence or physical threats. |
Managing risksmay involve: | application of the hierarchy of control complying with safe operating procedures for equipment correct selection, use, storage and maintenance procedures for PPE evacuation maintaining vigilance, awareness and observation in the work environment OHS communication and reporting requests for back-up support or instructions safe lifting and manual handling security of documents, cash, equipment and persons use of fire safety equipment use of reasonable force. |
Hazard relates to: | any thing (including an intrinsic property of a thing) or situation with the potential to cause injury or harm. |
Hazards may be identified through: | consultation continuous monitoring of work environment debrief and review of security incidents regular informal and informal discussions with colleagues regular inspections of equipment and work area review of OHS records. |
OHS recordsmay relate to: | first aid and medical post records hazardous substances registers health surveillance and monitoring of work environment identified hazards and risks industry warnings and security alerts maintenance and testing reports manufacturer and supplier information, including materials safety data sheets and dangerous goods storage lists OHS audits and inspections OHS instruction and training OHS issues which have been raised and reported reports of accidents and injury workers compensation and rehabilitation records. |
Training needsmay relate to: | additional work experience or exchange opportunities application of the hierarch of controls attendance at OHS seminars or conferences emergency evacuation training OHS induction training participating in formal or informal learning programs undertaking personal study use of restraints, batons, handcuffs, spray and firearms workplace coaching, mentoring or supervision. |
Learning opportunitiesmay include: | career planning or development conducting a workplace skills assessment participation in formal or informal learning programs undertaking a performance appraisal undertaking personal study work experience or exchange opportunities workplace coaching, mentoring or supervision. |